Message from General Management
In a year marked by an unprecedented health crisis and high volatility in the price of petroleum products, in 2020 the Rubis Group demonstrated the formidable resilience of its economic and social model thanks to its entrepreneurial culture. Despite widespread uncertainty and constrained mobility, the Group has full confidence in its business model, continuing to invest to strengthen its market positions and ensure its long-term growth.
On the health front, the Group’s responsiveness demonstrated its effectiveness, and made it possible to protect the well-being of its employees without resorting to furlough schemes or government aid, across all of its subsidiaries.
From an economic perspective, the resilience of the business was remarkable, limiting the declines in EBIT and net income, Group share to 11% and 9% respectively.
Other than this economic, operational and social performance, 2020 was marked by major new developments aimed at ensuring the Group’s long-term viability:
• | the finalization, in the first half of 2020, of the creation of Rubis Terminal’s infrastructure division thanks to the partnership with infrastructure fund I Squared Capital, whose external growth objective quickly became a reality with the acquisition of Spanish company Tepsa in the summer of 2020, enabling the ramping up of capacities dedicated to chemical products and biofuels and the corresponding reduction in the share of petroleum products; |
• | the Group’s total deleveraging, resulting from this partnership in Rubis Terminal, offering exceptional investment capacity in an economic environment where there are genuine acquisition opportunities; |
• | the pursuit and implementation of Corporate Social Responsibility (CSR) initiatives, including the announcement of a target to reduce Rubis Énergie’s CO2 emissions (scopes 1 and 2) by 20% by 2030 (versus 2019) and a target of having an average of at least 30% women on Rubis Énergie’s Management Committees by 2025; |
• | the strengthening of Governance, with notably amendments to the by-laws relating to the setting of the dividend for the General Partners, enabling better alignment of the interests of both categories of partners. |
The next few years promise to be particularly exciting for Rubis, with many opportunities in both our existing businesses and in branches of the emerging low- or no-carbon energy sector, whose development is vital for the preservation of our planet.
We are entering this period with two major strengths: on the one hand, our legacy business lines, which are profitable and generate robust cash flows, and on the other hand, an exceptional and totally debt-free financial position.
“A new balance needs to be struck; this will involve adding new, less carbon-intense activities, without hindering the development of our existing businesses, as a means of guaranteeing our sound health during the ecological transition.
We firmly believe that the products we currently distribute, and biofuels when they become widely available, will remain essential over the long term in the regions where we operate: the Caribbean, Africa, and even Europe with the predominance of liquefied gas (LPG/LNG) in this region.
That said, it is vital that we conduct our existing businesses with an awareness of our carbon footprint in order to manage and reduce it.
We are therefore maintaining our mobilization and initiatives in order to make progress on our Climate approach, as reflected in the following measures:
• | improvement of the governance of Climate issues, with the setting of targets; |
• | implementation of numerous investments by our subsidiaries in new energy and circular economy projects, such as the distribution of biofuels, the improvement of the energy efficiency of our production facilities, the production of electricity using photovoltaic panels and green and blue hydrogen, etc.; |
• | more communication on Climate issues, and more generally on CSR, to our shareholders and stakeholders, reporting on our actions in these areas. |
In the same spirit, we will seek to complement our traditional investments with low- or no-carbon activities. This is a new field of opportunities that is opening up.
Our investment projects dedicated to less carbon-intense activities will build on our Group’s existing strengths. They will have to be in the energy sector, located in countries where our operations are assets, be based on stabilized technologies and be profitable. A new balance needs to be struck; this will involve adding new, less carbon-intense activities, without hindering the development of our existing businesses, as a means of guaranteeing our sound health during the ecological transition.
While many uncertainties remain regarding the end of the pandemic, we are confident in the Group’s strategy, confident in the commitment of our employees and their remarkable professional qualities, and confident in the support and loyalty of our long-term shareholders.
Glossary
The Company or Rubis SCA
These terms refer to the holding company set up in the form of a Partnership Limited by Shares (Société en Commandite par Actions), and whose shares are listed on Euronext Paris.
Rubis Énergie
This term refers to the company Rubis Énergie SAS, a Rubis SCA subsidiary, and its subsidiaries, whose two activities are the supply (support & services) and the distribution (retail & marketing) of energy and bitumen.
Rubis Terminal JV
This term refers to Rubis Terminal Infra, the operating subsidiary of RT Invest, and its subsidiaries, whose activity is bulk liquid storage (see organization chart on page 29).
RT Invest
This term refers to the parent company of Rubis Terminal Infra, owned 55% by Rubis SCA and 45% by Cube Storage Europe HoldCo Ltd (an investment vehicle set up by I Squared Capital) (see organization chart on page 29).
The Group or Rubis
These terms refer to Rubis SCA, Rubis Énergie, the Rubis Terminal JV, as well as their respective subsidiaries as presented in the organization charts in chapter 1, sections 1.5 and 1.7.
1.1 Business lines and strategy
Rubis, a company listed on Euronext Paris with market capitalization of nearly €4 billion at the end of 2020 (SBF 120), specializes in the distribution of energy and bitumen, from supply to the end customer, and, through its Rubis Terminal JV, in bulk liquid storage.
With revenue of €3.9 billion and distributed volumes of 5.1 million m3, the Group is recognized in the market for its expertise and the quality of its services. Thanks to its international development strategy, Rubis now occupies strong market positions in diversified products and segments in 41 countries in three regions: Africa, the Caribbean and Europe.
“With operations in 41 countries spanning three continents, Rubis distributes energy for everyday life.
Retail & marketing (Rubis Énergie)
Business
Distribution of energy and bitumen
Regions
Africa, Caribbean, Europe
Customers
The customers of our gas stations, private individuals, professionals in industry, services and public works.
|
Support & services (Rubis Énergie)
Business
Trading-supply, logistics, shipping and refining (SARA).
Regions
Africa, Caribbean, Dubai
Customers
Our distribution subsidiaries and energy distribution professionals.
|
Storage (Rubis Terminal JV)
Business
Bulk liquid product handling and storage
Regions
France, Belgium, the Netherlands, Spain, Turkey
Customers
Supermarkets, oil companies, chemical and petrochemical groups, agricultural cooperatives and traders.
|
Through its business lines, by offering its customers regular and reliable access to everyday energy, thereby limiting its exposure to economic cycles and ensuring resilience and stability for its activities, Rubis meets basic needs:
For its retail & marketing and support & services activities, Rubis Énergie has 1.4 million m3 of storage capacity for fuels, liquefied gases and bitumen, owned directly or in partnership. The Rubis Terminal JV for its part has 4.6 million m3 of fully owned storage capacity, which it leases to its customers.
The Group operates within a defined Quality, Health, Safety & Environment (QHSE) framework to prevent risks and limit the environmental impact of its activity. Its business lines are subject to regulatory and safety constraints requiring constant investments, making supply scarce while increasing the cost of entering the sector. As such, in 2020 the Group invested €131 million in the safety/maintenance and adaptation of its facilities.
Rubis Énergie’s retail & marketing business accounted for 85% of the Group’s 2020 sales revenue, and mostly targets individual customers (B2C) via a network of gas stations and direct sales.
Breakdown of sales revenue | 2020 |
Retail distribution (B2C) | 52% |
• Fuel sales via a network of 1,015 gas stations, including liquefied gas cylinders and associated services (stores, food service, car washing, etc.). | 96% |
• Direct sales of liquefied gases and fuels for heating, hot water production and cooking to private individuals. | 4% |
Professional distribution (B2B) | 48% |
• Sales to the transportation, hotel, power generation, public works and other industries. |
In addition to individual customers, the Group supplies a wide range of commercial customers with fuels, lubricants, liquefied gases, bitumen and other by-products, mainly in the transportation, infrastructure, hotel, aviation, marine and public works sectors.
These products are essential for the economies of the countries where the Group operates, and Rubis generally controls the entire logistics chain. Indeed, through Rubis Énergie’s support & services business, which houses supply and transportation activities, Rubis favors dominant local positioning in which its competitive advantage is protected by control of logistics. This strategic choice guarantees its customers sustainable access to the energy they need on a daily basis.
Oil trading and downstream activities remain largely dominated by the major oil companies (Shell, BP, Exxon, and Total) and traders (Vitol, Trafigura, Glencore, Mercuria). Nevertheless, these global players tend to focus on large markets, in order to benefit from economies of scale, and to forgo smaller markets. It is precisely in these latter markets that Rubis has chosen to develop, markets in which it can occupy leading positions while competing with major oil companies, regional operators (Parkland/Sol, Vivo Energy, Repsol) and local independent players (particularly in Africa).
Rubis has been built on an acquisition model, with niche product positions (liquefied gases in Europe, bitumen in West Africa) or geographical niches (island positions in the Caribbean or the Indian Ocean) where the Group has strong positions. Rubis’ success in these markets is ensured by a number of factors, including its leading position (No. 1 or 2 in many countries) combined with its control of import logistics facilities, to guarantee advantages in terms of costs and supply quality. This robust logistics (shipping, storage, refining) also allows it to be present in trading and supply vis-à-vis third parties.
Region | Main markets | Infrastructure | Market position(2) | Main competitors | ||||
Africa (36% of gross margin)(1) |
Gas stations, commercial, aviation fuel, liquefied gases, bitumen, lubricants | Control of the supply chain (purchasing, transport, retail & marketing) thanks to fully-owned vessels, import terminals, gas cylinder filling plants and a network of gas stations | No. 1 or 2 in most countries and all markets |
Total, Vivo Energy (Shell and Engen brands), NOC, Oilibya, as well as independent local players | ||||
Caribbean (33% of gross margin)(1) |
Gas stations, commercial, aviation fuel, liquefied gases, lubricants |
• Control of the supply chain (purchasing, transport, retail & marketing) thanks to fully-owned vessels, import terminals, gas cylinder filling plants and a network of gas stations
• 71% stake in the French Antilles refinery (SARA)
|
No. 1 or 2 in most countries and all markets |
Parkland (Sol), GB Group, Total, Guyoil, as well as independent local players | ||||
Europe (31% of gross margin)(1) |
Mostly liquefied gases, a small number of gas stations | Gas cylinder filling plants, storage terminals | No. 1, 2 or 3 in most countries |
UGI, DCC, Cepsa, Galp, Repsol, SHV |
Market position* (main segment) |
Liquefied gas |
Number of gas stations |
Commercial fuel |
Aviation fuel |
Bitumen | Total | |
RUBIS ÉNERGIE (RETAIL & MARKETING) | 1,015 | ||||||
Volumes (‘000 m3) | 1,193 | 1,806 | 1,309 | 389 | 351 | 5,049 | |
Terminals/storage (‘000 m3) | 174 | White products: 982 | 178 | 87 | 1,421 | ||
Africa | 527 | ||||||
45% volume; 36% gross profit | |||||||
Volumes (‘000 m3) | 436 | 743 | 492 | 248 | 350 | 2,269 | |
Terminals/storage (‘000 m3) | 41 | 427 | 85 | 84 | 637 | ||
• Botswana | 2 | ||||||
• Comoros | 1 | ||||||
• Djibouti | 1 | 11 | |||||
• Ethiopia | 27 | ||||||
• Kenya | 3 | 228 | |||||
• Lesotho | 2 | ||||||
• Madagascar | 1 | 73 | |||||
• Morocco | 3 | ||||||
• Nigeria | 1 | ||||||
• Réunion Island | 1 | 52 | |||||
• Rwanda | 2 | 42 | |||||
• Senegal | 1 | ||||||
• South Africa | 2 | ||||||
• Swaziland | 2 | ||||||
• Togo | 1 | ||||||
• Uganda | 54 | ||||||
• Zambia | 40 | ||||||
Caribbean | 398 | ||||||
39% volume; 33% gross profit | |||||||
Volumes (‘000 m3) | 138 | 944 | 741 | 139 | 1,963 | ||
Terminals/storage (‘000 m3) | 20 | 531 | 90 | 3 | 644 | ||
• Antilles - French Guiana | 2 | 86 | |||||
• Bermuda | 1 | 12 | |||||
• Eastern Caribbean | 2 | 76 | |||||
• Barbados | 2 | 18 | |||||
• Grenada | 1 | 11 | |||||
• Guyana | 3 | 11 | |||||
• Antigua | 1 | 7 | |||||
• St. Lucia | 1 | 16 | |||||
• Dominica | 2 | 7 | |||||
• St. Vincent | 2 | 6 | |||||
• Suriname | |||||||
• Western Caribbean | 2 | 32 | |||||
• Bahamas | 21 | ||||||
• Caicos Islands | 11 | ||||||
• Haiti | 1 | 133 | |||||
• Jamaica | 2 | 48 | |||||
• Cayman Islands | 1 - 2 | 11 | |||||
Europe | 90 | ||||||
16% volume; 31% gross profit | |||||||
Volumes (‘000 m3) | 619 | 119 | 76 | 2 | 816 | ||
Terminals/storage (‘000 m3) | 113 | 24 | 3 | 140 | |||
• Channel Islands | 1 | 27 | |||||
• France | 4 | ||||||
of which Corsica | 63 | ||||||
• Portugal | 2 | ||||||
• Spain | 3 | ||||||
• Switzerland | 1 | ||||||
* Rubis estimates. |
Rubis aims to give as many people as possible access to reliable and sustainable energy while developing less carbon-intense solutions, thereby promoting sustainability.
The markets in which the Group operates are deep, and energy needs are essential and growing, particularly in the regions where Rubis has strengthened its presence in recent years (Africa and the Caribbean, representing 48% and 30% respectively of the retail & marketing division’s contribution to EBIT). In Europe, Rubis is positioned in sensitive markets, such as liquefied gases (butane and propane), synonymous with high barriers to entry, and where growth stems from efficiency, reactivity and market share gains.
For the past 30 years, Rubis has pursued an external growth strategy based on strict financial discipline, including modest acquisition multiples and financial leverage, and a clear strategic approach (niche positioning, strong market positions backed by control of resource access infrastructure, and prospects for earnings growth) to ensure value creation for all stakeholders.
With each acquisition, the implementation of a strategy, the provision of skills, capital and a new organization, not for-getting the Company’s flexibility, have made it possible to form a multi-local, decentralized and independent group with sound market positions protected by concrete assets, guaranteeing its long-term profitability.
Acquisition-led growth, the very core of the Group’s DNA, is one of the chief drivers of Rubis’ development, and would not have been possible without:
• | its short and reactive decision-making structure, capable of responding to market developments; |
• | the importance given to the human dimension in its structure: the Group sees People as the bedrock of its organization and one of its key success factors. |
Its motto, “the will to undertake, the corporate commitment”, expresses this essential value underpinning the motivation, loyalty and engagement of its 4,142 employees.
“The corporate commitment” applies to Rubis’ relations with all stakeholders, primarily its employees, end customers, and the countries and environment in which Rubis operates, but also its shareholders.
Driven by “the will to undertake”, Rubis is constantly on the move, developing and positioning itself as a vector of progress in all areas (governance, social, environmental). From that point of view, 2020 will go down as an exceptional year in view of the sum of actions and initiatives undertaken.
The legal form of Partnership Limited by Shares was adopted when the Company was founded, in keeping with a long-term strategic vision and the convergence of the interests of the two categories of partners. In 2020, this convergence of interests was strengthened by the introduction of a benchmark price (highwater mark) in the calculation of the Total Shareholder Return (TSR) used as a basis for the determination of the dividend per by-laws of the General Partners (see chapter 6, section 6.3.2).
In addition, the Company has set up a Group Management Committee (Rubis SCA) comprizing equal numbers of men and women. Rubis Énergie and its subsidiaries set themselves the goal of ensuring that men and women both represent more than 30% of membership of their Management Committees by 2025.
Rubis is approaching the energy transition confidently thanks to its role as a key link in the logistics chain, equally capable of storing, shipping and transporting new energy to the end consumer. Indeed, the Group’s facilities represent an opportunity for the promoters of these new products.
The products and services offered by the Group already reflect the shift towards this transition; liquefied gases, for instance, are a model for cleaner mobility enjoying fiscal incentives. In developing countries, this energy is actively recommended by public authorities and the WHO as a cooking method, rather than charcoal or kerosene, for health reasons and in order to fight against deforestation. A noteworthy development is that the liquefied gas and bitumen segments, products that emit less CO2, accounted for half of the retail & marketing and support & services business lines’ gross margins in 2020.
The climate constraint can also be a source of innovation and business opportunities. For example, Rubis was one of Europe’s pioneers in the distribution of HVO, a second-generation biofuel that reduces CO2 emissions by at least 50% compared to conventional diesel. The Group now aims to extend the development of biofuels to the 41 countries in which it operates, while continuing to be a driving force in Africa to popularize the use of liquefied gas, the transition energy par excellence.
Rubis has taken a new step in its transition strategy with the creation of a Climate Committee and the publication early in 2021 of a target to reduce Rubis Énergie’s CO2 emissions (scopes 1 and 2) by 20% by 2030 (versus 2019).
• | improve the energy efficiency of our own operations; |
• | offer our customers new, less carbon-intense solutions; |
• | develop renewable energy and circular economy projects; |
• | meet the expectations of our stakeholders: customers, employees, shareholders, financial community, etc.; |
• | cement our positioning as a socially responsible company. |
1.2 Business model / A key link in the energy chain
OUR RESOURCES | |||
HUMAN CAPITAL | |||
• 4,142* employees in 41* countries | |||
• 25%* women in the Group | |||
• Over 50* nationalities | |||
SOCIETAL AND ENVIRONMENTAL CAPITAL | |||
• A Climate Committee to support our energy transition | |||
• 38%* of sites certified | |||
• €2.92M donated to community investment and social engagement initiatives, including €1.65M for the Covid emergency fund | |||
• 37* Compliance Officers | |||
INDUSTRIAL CAPITAL | |||
• Supply control of our retail & marketing businesses | |||
• 1,015 gas stations in 22 countries | |||
• 117* industrial sites worldwide | |||
• 1.4M m3 of storage capacity for our support & services and retail & marketing activities | |||
• €245M in capital expenditure | |||
• 5 fully-owned vessels and 9 time charters | |||
FINANCIAL CAPITAL | |||
• €4Bn: Group market capitalization | |||
• €377M: free cash flow after maintenance investment | |||
• 0.36: ratio of net financial debt to EBITDA |
STRATEGY | |
Give as many people as possible regular and reliable access to energy to meet their basic needs Provide the energy necessary for the operation of industry and professionals.
Distributing energy for everyday life
80 operational subsidiaries in Africa, the Caribbean and Europe.
A decentralized system as close as possible to local challenges.
Support the energy transition by offering our customers less carbon-intense solutions.
|
RETAIL & MARKETING | SUPPORT & SERVICES |
Fuels, liquefied gases, bitumen | Trading, supply, shipping |
85% OF SALES REVENUE | 15% OF SALES REVENUE |
90% of the gas station network is located in Africa and the Caribbean 100% of bitumen is distributed to develop infrastructure in Africa 86% of sales revenue in Europe is derived from the distribution of liquefied gases. |
Ensure the reliability and sustainability of our retail & marketing activities in areas where supply is complex. Operate a refinery to supply energy to the French Antilles. |
INDIVIDUALS | PROFESSIONALS |
• Customers of our gas stations for their mobility and related services (shops, car washing, etc.). • Users of liquefied gas in tanks (home delivery) or in cylinders for heating and cooking. |
A very broad and diversified spectrum of customers, including the following sectors: • manufacturing • farming • services • utilities • public works
|
OUR VALUE CREATION | ||
HUMAN CAPITAL | ||
• 69%* of employees trained | ||
• 102* net jobs created | ||
• 98%* of employees employed locally | ||
• 97%* of employees have health coverage | ||
• 5.5*: frequency rate of occupational accidents (-43% since 2015) | ||
SOCIETAL AND ENVIRONMENTAL CAPITAL | ||
• Promotion of less carbon-intense energies (liquefied gases, biofuels, etc.) | ||
• 28 circular economy and renewable energy development projects | ||
• €175M: taxes | ||
• 0* major industrial accidents | ||
• Over 20,000 people benefiting from our community investments | ||
INDUSTRIAL CAPITAL | ||
• Continuity of supply essential to the economies of the countries where the Group operates | ||
• 20% of cash flow allocated to growth investments | ||
• Geographic diversity of business lines and products | ||
• No. 1 or 2 in market share depending on the region | ||
FINANCIAL CAPITAL | ||
• €280M: net income, Group share | ||
• €186.5M distributed to shareholders | ||
• €2.72: net earnings per share | ||
• €1.80**: amount of dividend per share | ||
• 9% compound growth over 10 years in earnings per share and dividend per share | ||
• 13%: average ROCE after tax over 2018-2020 |
SDG CONTRIBUTION | |
SOCIAL AND ENVIRONMENTAL RESPONSIBILITY | |
Through its goal of providing access to energy to as many people as possible, particularly in regions where a large part of the population lacks access to energy, Rubis contributes first and foremost to the United Nations Sustainable Development Goal (SDG) 7 “Affordable and clean energy.”
More generally, the Group conducts its activities in accordance with a CSR approach that contributes to the SDGs. The implementation of demanding HSE standards to limit the impact of its activities on people (SDG 3) and the environment (SDGs 6 and 15), commitments to combat climate change (SDG 13), policies to promote team diversity (SDG 5) and increase the sharing of value created (SDG 8), and anti-corruption standards in line with the best international standards (SDG 16) are some practical examples.
The Group’s community investment and social engagement complement this commitment by contributing to regional development. | |
Target of 20% reduction in CO2 emissions by 2030 (reference year 2019, covering Rubis Énergie - scopes 1 and 2) | |
Target of an average of at least 30% women on the Management Committees of Rubis Énergie and its subsidiaries by 2025 | |
1.3 Key figures
4,142 EMPLOYEES |
OVER 50 NATIONALITIES REPRESENTED |
37 COMPLIANCE OFFICERS |
€131 MILLION OF INVESTMENTS |
In a year marked by an unprecedented health crisis and heightened volatility in the price of petroleum products in 2020, Rubis demonstrated tremendous resilience, limiting the decline in EBIT and net income, Group share to 11% and 9% respectively. | |
COVID EFFECT: TOWARDS A RETURN TO NORMAL
| |
Final distribution: monthly change over 12 months on a like-for-like basis | |
• Total volume | |
• Gross margin |
In 2020,
the Group remained fully confident in its business model, continuing to invest to strengthen its market positions
and ensure its long-term growth.
The General Management
1.4 Stock market and shareholding structure
Securities services Caceis Corporate Trust |
Investor services Anna Patrice – Head | |
Shareholder services Shareholders wishing to |
Brokerage firms following the stock Berenberg, Exane BNP Paribas, |
Thursday, March 11 2020 Annual results
Thursday, May 6 First quarter
Thursday, June 10 Combined
Wednesday, June 16 Ex-dividend date and |
Friday, June 18 Beginning of option
Friday, July 2 End of option period
Thursday, July 8 Payment of cash |
Thursday, September 9 2021 half-yearly results
Tuesday, November 9 Third quarter 2021
Thursday, February 10, 2022 Fourth quarter 2021 |
1.5 Activities
Retail & marketing
Rubis Énergie operates in Africa, the Caribbean and Europe, specializing in the distribution of energy and bitumen.
Our aim is to meet the basic needs of populations in terms of mobility, heating, cooking, electricity production, infrastructure construction and other areas, ensuring the long-term accessibility of our products, thanks to the control of the entire logistics chain from supply to the end user.
Through its gas stations, Rubis Énergie supplies fuels, lubricants and liquefied gas cylinders, while offering its customers a range of additional services including car washing, convenience stores and fast food restaurants.
Rubis Énergie has a network of 1,015 gas stations, most of which are operated under the RUBiS and ViTO brands, and mainly located in Africa and the Indian Ocean (52%), and the Caribbean (39%). As 74% of our network is located in regulated markets, the stability of our margins is ensured.
Most of the retail sites are owned by the Group, and all fuel is supplied by Rubis Énergie. Retail customers’ primary concern is quality products and services, and we offer loyalty card programs in this respect.
We also distribute domestic heating oil and liquefied gas directly to our retail customers, offering a wide range of cylinders and tanks depending on their needs. Equipment maintenance and advice on energy saving are also part of the offer.
Lastly, Rubis Énergie supplies a wide range of commercial customers with fuels, lubricants, liquefied gases, bitumen and other by-products, mainly in the transportation, infrastructure, hotel, aviation, marine and public works sectors. These products are essential for the economies of the countries where the Group operates. Rubis generally controls the entire logistics chain, primarily through its support & services activity.
The Group’s strength is its decentralized organization, each local subsidiary being a profit center in its own right. This system ensures that local Managers have a deep understanding of their region and provides for an appropriate investment policy.
This organization has been in place for many years within Rubis Énergie, and has consistently demonstrated its effectiveness. It results in motivated and responsible teams, flexibility allowing reactivity and efficiency, and market share gains.
• | ensure our positioning through close management of logistics by operating along the entire distribution chain from supply to the end user; |
• | control our investments by expanding in structurally energy-importing and growth areas, with a dominant position in predominantly regulated markets, thereby ensuring stable margins; |
• | provide complementary, low-carbon offerings to our various market segments while reducing the carbon footprint of our activities; |
• | continue to develop projects related to new energies and the energy transition. |
2020 highlights | ||
Despite the Covid-19 pandemic, the Group continued its investments, upgrading our facilities (terminals, filling plants, gas stations), developing our activities (cylinders, tanks, logistics and gas stations) and buying out facilities or businesses.
KENYA
Conversion of gas stations to the RUBiS brand, and installation of solar panels on some sites so they can use their own electricity, generated through photovoltaic panels.
HAITI AND MADAGASCAR
Development of micro-filling plants for liquefied gas cylinders to provide as many people as possible with access to this less carbon-intense energy.
NON-FUEL
Development of “non-fuel” services in all gas stations (stores, food service, car washing, vehicle maintenance, etc.).
CLIMATE & NEW ENERGIES
• Development of applications and solutions to promote the use of liquefied gases.
• Launches of new projects related to new energies and the energy transition.
| ||
2021 agenda | ||
While continuing to develop our legacy business lines, we are pursuing our efforts in line with our Climate & New Energies ambition.
SOLAR PANELS Continued installation of solar panels on the roofs of our gas stations to produce less carbon-intense renewable energy (Channel Islands, Caribbean, etc.).
CHANNEL ISLANDS Marketing of HVO, a second-generation biofuel produced from plant-based raw materials, residue or waste, with CO2 emissions at least 50% below those of conventional diesel. The entire vehicle fleet of our Jersey and Guernsey subsidiaries already runs on this renewable diesel.
MADAGASCAR Installation of containerized gas stations to make fuel accessible in isolated areas that are hard to access.
CORSICA Technical feasibility study of an E85 fuel supply (65% to 85% renewable bioethanol).
|
1.6 Supporting sustainable growth
Providing access to energy for as many people as possible is a critical contribution to the development of the various geographies and the populations that live there.
Rubis aims to contribute to sustainable growth, in keeping with its corporate culture and values. To achieve this goal, the Group strives to operate in a responsible manner, taking into account both challenges in its sector and the expectations of its stakeholders.
Limiting our environmental impact
In view of the nature of the Group’s activities, respect for the environment is one of its priorities.
As a responsible company, Rubis takes care to limit its environmental footprint by implementing measures to:
To support the Group’s strategic thinking, a Climate Committee has been established and a Climate & New Energies team now coordinates the operational efforts of the Rubis Énergie subsidiaries.
• | reducing the carbon impact of its activities by optimizing its energy consumption (scopes 1 and 2); and |
• | contributing to the development of a less carbon-intense society by developing energy transition solutions for its customers (promoting liquefied gas as a transition energy in emerging economies) and by promoting the use of low-carbon energies (biofuels, HVO, etc.). |
1.7 Organization chart
Non-controlling interests | |
RUBIS ÉNERGIE (RETAIL & MARKETING) |
|
Norgal | |
Antargaz Finagaz | (61.1%) |
Butagaz | (18%) |
Sigalnor | |
Primagaz SAS | (35%) |
Stocabu | |
Antilles Gaz | (50%) |
Lasfargaz | |
Ceramica Ouadras SA | (3.4%) |
Facemag SA | (7.6%) |
Grocer SA | (3.9%) |
Sanitary BS SA | (2.2%) |
Rubis Énergie Djibouti | |
Ita Est (Nominees) Ltd | (7.5%) |
IPSE (Nominees) Ltd | (7.5%) |
Easigas South Africa | |
Reatile Gaz Proprietary Ltd | (45%) |
Galana Distribution Pétrolière SA | |
Malagasy State | (10%) |
RUBIS ÉNERGIE (SUPPORT & SERVICES) |
|
SARA | |
Sol Petroleum Antilles SAS | (29%) |
Galana Raffinerie et Terminal SA | |
Malagasy State | (10%) |
Plateforme Terminal Pétrolier SA | |
Société du Port à Gestion Autonome de Toamasina | (20%) |
Terminal Gazier de Varreux SA | |
West Indies Energy Company SA (WINECO) | (50%) |
2.1 2020 activity report
Rubis Group
In a year marked by an unprecedented health crisis and exacerbated volatility in the price of petroleum products, Rubis demonstrated tremendous resilience, limiting the decline in operating income and net income, Group share to 11% and 9% respectively. Against this backdrop of widespread uncertainty and constrained mobility, the Group maintained full confidence in its business model, continuing to invest to strengthen its market positions and ensure its long-term growth.
2020 marked the implementation of new proactive ESG actions (Environmental, Social and Governance criteria), with, in particular, the announcement of a 20% reduction target for Rubis Énergie’s CO2 emissions (scopes 1 and 2) by 2030 (versus 2019) and the by-law reform relating to the determination of the General Partners’ dividend (high-water mark) aimed at better aligning the interests of the two categories of partners.
While April 2020 saw a very significant drop in activity (-42%), the following months saw a steady return to normal, coupled with an increase in unit margins, enabling EBIT to stabilize in the second half of the year (following a decline of 21% in the first half). Excluding the Covid effect and on a like-for-like basis, EBITDA grew by 7% and EBIT by 3%, levels in line with historical organic growth.
(in millions of euros) | 2020 | 2019 | Change | |||
Sales revenue | 3,902 | 5,228 | -25% | |||
EBITDA | 506 | 524 | -4% | |||
EBIT, of which | 366 | 412 | -11% | |||
• Retail & marketing | 269 | 324 | -17% | |||
• Support & services | 120 | 108 | +11% | |||
Net income, Group share, of which | 280 | 307 | -9% | |||
• Net income from continuing operations, Group share | 180 | 279 | -36% | |||
• Net income from assets held for sale, Group share | 100 | 28 | +259% | |||
Operating cash flow | 591 | 498 | +19% | |||
Net debt | 180 | 637 | ||||
Capital expenditure | 245 | 230 | ||||
Diluted earnings per share | €2.72 | €3.09 | ||||
Dividend per share | €1.80* | €1.75 |
Overall activity showed exceptional resilience, with volumes down 8% on a reported basis and 16% on a like-for-like basis, thanks to the Group’s multi-country and multi-segment positioning and its dual midstream/downstream structure. The LPG segment (-5%), which serves the residential and agrifood sectors, held up very well, whereas jet fuel sales for aviation (-51%) were heavily affected. The balanced split between retail distribution and trading proved its cyclical complementarity, with strong growth in bitumen, as well as retail distribution (+20%), trading-supply (+7%) and storage (Rubis Terminal JV storage revenues: +10%), benefiting from the return of contango and stronger positioning in chemicals and agrifood products thanks to the transformative acquisition made in Spain (Tepsa).
The 2020 results include positive and negative non-recurring operating items: the disposal of 45% of Rubis Terminal resulted in a capital gain of €83 million and an operating profit of €17 million (for the period from January 1 to April 30, 2020), i.e. €100 million in net income, Group share from the activities sold. At the same time, a charge of €77 million was recorded in “Other operating income and expenses”, including a €46 million impairment recognized as of June 30, 2020 due to changes in the political and economic environment in Haiti during the first half of 2020, and a €25 million impairment on financial assets for which the Company has assessed a significant increase in credit risk based on a multi-factor analysis taking notably into account the local political and economic environment, leaving a positive balance of €6 million.
The Group’s year-end financial position was particularly sound, with a net debt to EBITDA ratio of less than 0.4, prompting Rubis to implement a share buyback and cancelation plan of €250 million with a view to increasing the intrinsic value of Rubis shares while preserving its capacity for action in terms of acquisitions.
Overall, in a particularly hostile environment, Rubis generated cash flow of €449 million, down 5% after adjustment for the contribution from Rubis Terminal. Taking into account the positive impact of the fall in petroleum product prices on working capital, operating cash flow was €591 million, up 19%.
As of December 31, 2020, financial debt, excluding lease liabilities, mainly consisted of borrowings from credit institutions for a total amount of €1,146 million, of which €268 million maturing in less than one year, and €96 million in bank overdrafts. Given the Group’s net debt to shareholders’ equity ratio as of December 31, 2020 and its cash flow, the repayment of this debt is not likely to be put at risk due to a breach of covenants. The net decrease in financial debt compared to December 31, 2019 is mainly explained by cash flows from operating activities and the disposal of the 45% stake in Rubis Terminal.
(in millions of euros) | ||
Financial position (excluding lease liabilities) as of December 31, 2019 | (637) | |
Cash flow | 449 | |
Change in working capital | 113 | |
Rubis Terminal investments | (26) | |
Retail & marketing investments | (135) | |
Support & services investments | (84) | |
Net acquisitions of financial assets | 169 | |
Other investment flows (payment from Rubis Terminal to Rubis SCA) | 232 | |
RT capital increase and other flows with non-controlling interests (SARA) | (94) | |
Change in loans and advances | (28) | |
Other flows including lease liabilities | (28) | |
Dividends paid out to shareholders and minority interests | (210) | |
Increase in shareholders’ equity | 118 | |
Impact of change in scope of consolidation and exchange rates | (41) | |
Reclassification of the year-end net debt of assets held for sale | 22 | |
Financial position (excluding lease liabilities) as of December 31, 2020 | (180) |
Capital expenditure amounted to €245 million, mainly focused on future growth (including €131 million in safety/maintenance and facility adaptation investments) versus €230 million in 2019:
• | retail & marketing business: €135 million, spread over the division’s 31 profit centers and corresponding to the maintenance of facilities (terminals, filling plants, gas stations), capacity development (cylinders, tanks, logistics or gas stations), the purchase of new facilities or business goodwill, and the acquisition of the registered office in Lisbon; |
• | support & services business: €84 million, focused mainly on the SARA refinery (€70 million, an exceptional level linked to a major maintenance project) and the acquisition of a new vessel for the Caribbean zone for €8 million; |
• | Rubis Terminal: €26 million for the period prior to the establishment of the joint venture. |
Risk factors, internal control and insurance
• | the retail & marketing business (distribution of petroleum products); and |
• | the support & services business (trading-supply, shipping and refining). |
Rubis SCA also owns 55% of the securities of the Rubis Terminal joint venture, which it controls jointly with its partner and which it consolidates using the equity method (see chapter 1, section 1.5).
The diversity of the Group’s activities and the nature of the products handled expose it to risks that are regularly identified, updated and monitored as part of a rigorous management process aimed at mitigating them as far as possible, in accordance with applicable regulations, international standards and best professional practice.
Rubis has identified 14 risk factors related to its activities, considered to be significant and specific (including risks related to Covid-19, which are subject to special monitoring), divided into four categories (section 3.1).
In addition, the Group has implemented for many years internal control procedures (section 3.2) that contribute to the control of its activities and the effectiveness of its risk management policy.
3.1 Risk factors
3.1.1 Introduction
Using mapping techniques, Rubis annually reviews financial, legal, commercial, technological and maritime risks liable to have a material adverse effect on its business and financial position, including its earnings, reputation and outlook. In addition to risk mapping, an overall review of risks by all the relevant departments is organized in order to select the risks that should be included in this chapter. The risks selected are then presented to the Accounts and Risk Monitoring Committee, a specialized Committee of the Rubis SCA Supervisory Board.
Only those risks deemed specific to the Group and important for investors as of the date of this document are described in this chapter. Investors should take all the information contained in this document into consideration.
The categories are not presented in order of importance. Within each category, the most important risk factor as of the date of the risk assessment is presented first. Note that the NFIS (Non-Financial Information Statement) contains a description of non-financial risks.
Depending on their importance, some of those risks are also included in the risk factors described in this chapter. To avoid unnecessary repetition for the reader and to present each risk factor concisely, this chapter contains references to chapter 4 “CSR”, which includes a detailed discussion of the Group’s management of its environmental, social and societal risks.
The description of Rubis’ main risk factors (see below) presents the possible consequences in the event of a risk occurring, and provides examples of measures implemented to reduce them. The assessment of the level of impact and probability of each risk mentioned takes into account the control measures implemented (net risk).
Category | Risk | Probability | Impact |
Industrial and environmental risks | Risk of a major incident in industrial facilities | ||
Risk of a major incident in distribution facilities | |||
Risks related to product transportation | |||
• Maritime transportation | |||
• Road transportation | |||
Risks related to external environment | Risks related to a health crisis | ||
Country and geopolitical environment risks | |||
Climate risks | |||
Risks related to changes in the competitive environment | |||
Legal and regulatory risks | Ethics and non-compliance risks | ||
Legal risks (loss of operating license and major disputes) | |||
Risks linked to a significant change in environmental regulations | |||
Financial risks | Foreign exchange risk | ||
Risk of fluctuations in product prices | |||
Risks related to acquisitions | |||
Risks related to management of the stake in the Rubis Terminal JV |
3.2 Internal control
3.2.1 Internal control framework
For the following description of internal control procedures, Rubis referred to the French financial market authority (Autorité des Marchés Financiers - AMF) guide of July 22, 2010, which sets out a reference framework for risk management and internal control.
However, Rubis has adapted the general principles of the AMF framework to fit its business and characteristics.
• | the compliance of its activities with laws and regulations; |
• | implementation of the instructions and strategic goals laid down by the corporate bodies of Rubis SCA and its subsidiaries; |
• | the smooth running of the Company’s internal processes, particularly those concerned with safeguarding its assets; |
• | the reliability of financial information; |
• | the existence of a process for identifying key risks linked to the Company’s business; |
• | the existence of tools to prevent fraud and corruption. |
Like any internal control system, Rubis’ system cannot provide an absolute guarantee that the Company will be able to achieve its objectives and eliminate all risks.
The procedures described below are applicable to Rubis Énergie, which is wholly owned by Rubis SCA, and to its sub-subsidiaries.
The Rubis Terminal JV is managed jointly with the partner. The Management of the RT Invest joint venture is responsible for setting up and ensuring internal control (in accounting, financial and risk matters) in accordance with applicable standards and regulations and the expectations of its shareholders. Details of this joint venture are given in section 3.2.4 of this chapter.
Although it has acquired an international dimension, Rubis wishes to remain a decentralized organization close to the field in order to provide its customers with solutions adapted to their needs by retaining the capacity to take the necessary operational decisions quickly. Regular exchanges, conducted whenever necessary, between the General Management on the one hand, and the General and functional departments of Rubis Énergie and its foreign subsidiaries on the other hand, are the cornerstone of this organization.
This managerial model gives the Manager of each industrial site or subsidiary a large degree of autonomy in the management of his or her activity, although responsibilities delegated in this manner are heavily reliant on compliance with established procedures with regard to accounting and financial information and risk monitoring, as well as on regular monitoring of the relevant departments of Rubis SCA, and of the functional departments of Rubis Énergie (see sections 3.2.2.3 and 3.2.3.2).
Lastly, Rubis SCA’s Supervisory Board, through its Accounts and Risk Monitoring Committee, is informed by General Management of the essential characteristics of the Group’s internal control and risk management procedures. It ensures that the main risks identified have been taken into account in the Company’s management, and that systems designed to ensure the reliability of accounting and financial information are in place (see chapter 5, section 5.3.2).
3.3 Insurance
In order to offset the financial consequences of a risk, the Group has taken out several insurance policies. The main policies cover both property damage and operating losses, and civil liability.
Insurance programs are taken out with leading international insurers and reinsurers. The Group believes that these are appropriate to the potential risks related to its businesses. Nevertheless, the Group cannot guarantee, in the event of a claim, in particular of an environmental nature, that all of the financial consequences would be covered by the insurers. Nor can the Group also guarantee that it will not suffer any losses that are uninsured.
3.3.1 Rubis Énergie (retail & marketing and support & services activities)
International programs taken out by Rubis Énergie on behalf of itself and its subsidiaries have been renewed with leading insurers.
The “All Risks except” policy was renegotiated for one year with modified guarantees and a significant increase in premiums.
The Damages guarantee in the event of fire and similar events provides compensation in the amounts of €200 million per claim for terminals and €15 million per claim for gas stations. The ceiling was calculated on the basis of the maximum amount of possible loss.
Our exposure to natural events, particularly in the Caribbean, is covered in the amount of €15 million per claim and per event.
As the deductibles for natural events have increased, a parametric hurricane insurance policy has been set up covering sites in the Caribbean, with compensation capped at €5 million.
In compliance with local laws, the Group’s international program is taken out, in subsidiaries located outside the European Union, with the local network of our lead insurer, with the Group policy providing coverage where there are differences in terms and limits.
The Group program covers operating liability and post-delivery liability. Coverage amounts to €150 million per claim, all damages included, and the program has been renewed with the same insurers.
In compliance with local laws, the Group’s first-line international program is taken out, in subsidiaries outside the European Union, with minimal coverage from our insurer’s local network, with the Group policy providing coverage where there are differences in terms and limits.
The Group’s Environmental Liability policy has been renegotiated for two years for Rubis Énergie and its subsidiaries. Compensation is capped at €40 million per claim, covering environmental liability, damage to biodiversity and clean-up costs.
Due to its refining activities, SARA has renewed specific first-line cover for two years in the amount of €20 million per insurance period, with the Master program in the second line.
The Group’s Global Aviation Liability coverage taken out for its subsidiaries distributing aviation fuel has been renewed under the same conditions in the amount of US$1 billion for risks related to damage caused to third parties during refueling.
Charterer’s Civil Liability insurance has been taken out with a P&I Club, a member of the International Group, with guarantees of US$500 million and US$1 billion in the event of pollution for the entire Group. The five shipowning companies are covered by the same P&I Club belonging to the International Group, for their civil liability.
Group Master Cargo insurance has been renewed to cover damage to goods, capped at US$60 million for all Rubis Énergie subsidiaries.
A Political Risk policy (excluding the mandatory pools) has been taken out in the amount of €80 million. A local policy was taken out in Haiti to cover our gas stations, which the insurers had excluded from international programs.
CSR and non-financial performance
Although it has acquired an international dimension, Rubis remains a company on a human scale that through a decentralized organization seeks to encourage the professionalism, experience and autonomy of its employees, who assume all the responsibilities related to their positions, including the management of non-financial risk.
Rubis believes that involving management in CSR issues at all levels of the organization is key to ensuring the sustainability of its activities (section 4.1.1). To better focus its efforts, the Group has carried out risk analysis that identified 13 risks as being the most material in terms of its activities (section 4.1.2).
4.1 Non-Financial Information Statement
This section includes Rubis’ CSR strategy, in line with the Non-Financial Information Statement (NFIS) requirements as provided for by European Directive 2014/95/EU transposed by French Government Order 2017-1180 and implementing decree 2017-1265. The NFIS presents:
4.1.1 A model for sustainable growth
A diagram showing the Group's business model is available in chapter 1, section 1.2 of this document.
An independent player in the logistics and distribution of petroleum products, present in some 40 countries in Europe, the Caribbean and Africa, Rubis is structured around two divisions operated by Rubis Énergie:
• | retail & marketing of petroleum products (fuels, liquefied gases and bitumen); |
• | support & services in support of the distribution activity: trading-supply, shipping and refining. |
A bulk liquid storage business (petroleum and chemical products, biofuels, fertilizers, agrifood products) on behalf of diversified industrial customers is also carried out by the Rubis Terminal JV.
Rubis’ development strategy is based on specialized market positioning, a robust financial structure and a dynamic acquisition policy. It also incorporates non-financial objectives that allow the Group to pursue sustainable growth in addition to these commercial and financial aspects. The regularity of the teams’ performance stems from a corporate culture that values the spirit of entrepreneurship, flexibility, accountability and the embracing of socially responsible conduct. Rubis conducts its activities in keeping with a CSR approach that contributes to the United Nations’ Sustainable Development Goals (SDG).
In keeping with its motto: “The will to undertake, the corporate commitment”, Rubis puts people at the heart of its organization. Empowering the individual men and women who contribute to its activities means promoting freedom of initiative as well as the ethical, social and environmental values that Rubis wishes to see respected by everyone.
Across its entire scope, the Group aims to act with professionalism and integrity. This requirement safeguards against any wrongdoing that could be harmful to the Group, to employees, to business relations or to any other external public or private stakeholder, and is reflected in the following principles, detailed in the Rubis Group Code of Ethics (see section 4.4.1):
(1) | Including, in accordance with the regulations for this Non-Financial Information Statement, the activities of the Rubis Terminal JV, in which Rubis SCA holds a 55% stake and over which it lost exclusive control on April 30, 2020. The data of the Rubis Terminal JV are presented as follows in this Non-Financial Information Statement: environmental data presented at 100% and Group share (55%), Bilan Carbone® data at 55% in accordance with official methodologies, social/health and safety data at 100%, societal data at 100%. For further information, please refer to the methodological note in section 4.5 of this chapter. |
The CSR policy is driven by Rubis SCA’s Managing Director, appointed in 2020, in conjunction with the General Management. She is supported by the CSR & Compliance Department, which is responsible for laying down the policy guidelines and leading the approach, in coordination with the various departments involved (Climate, HSE, Human Resources, Legal, and Social Engagement).
Since 2015, part of the Managing Partners’ annual variable compensation has been linked to ethical, social and environmental criteria (see chapter 5, section 5.4.2). These criteria are also included in the framework letters setting the annual objectives of Rubis Énergie’s Senior Managers.
A presentation of the initiatives taken and results obtained is made to the Supervisory Board’s Risk Committee each year.
The Rubis Terminal JV continues to implement the CSR policy it has defined to date, in line with Rubis’ general principles. In accordance with regulations, as a subsidiary 55% owned by Rubis SCA, the Rubis Terminal JV continues to report its annual CSR data to the Group so that they can be included in this Non-Financial Information Statement. However, as this entity is jointly controlled by Rubis SCA and its partner, the CSR policy is now steered and monitored by the joint venture’s Board of Directors, on which Rubis SCA is represented. The joint venture’s CSR objectives are adopted by its Board of Directors. As a shareholder, Rubis SCA ensures that the Rubis Terminal JV applies standards at least equivalent to its own in terms of CSR.
Lastly, the Rubis SCA Accounts and Risk Monitoring Committee monitors the analysis of the Group’s main ethical, social and environmental risks, as well as the corrective measures taken to prevent such risks (see chapter 5, section 5.3.2).
Since 2011, when Rubis issued its first CSR report, the Group has been committed to a continuous improvement process in structuring its CSR approach.
The Group aims to accelerate its trajectory, and took major initiatives to consolidate the foundations of its CSR approach in 2020. They included:
• | the creation of a Climate Committee to support the Group’s strategic thinking on this subject, and a Climate & New Energies team that coordinates the operational efforts of Rubis Énergie’s subsidiaries (see section 4.2.2.3); |
• | setting a target for the reduction of CO2 emissions related to Rubis Énergie’s operations (see section 4.2.2.3); |
• | setting targets for the number of women in management bodies (see section 4.3.1.1 and chapter 5, section 5.2.3); |
• | the implementation of a digital CSR reporting solution to make the reported data more reliable and to better manage its CSR strategy. As some of the data have been made more reliable, discrepancies may be observed in relation to the data reported for 2019. Any such issues are addressed in explanatory notes. |
In 2021, the Group plans to finalize its first multi-year CSR roadmap, which will cover climate, social, environment and compliance issues. It will be rolled out in the subsidiaries, which will adapt it to their local challenges.
Rubis SCA wishes to continue its transparency efforts and to interact more proactively with non-financial rating agencies. MSCI renewed Rubis’ AA rating on December 14, 2020. Rubis is also included in the Ethical Sustainability Index (ESI) Excellence Europe.
The use by Rubis in this document of any data produced by MSCI ESG Research LLC or its affiliates (“MSCI”), and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Rubis by MSCI. MSCI services and data are the property of MSCI or its information providers, and are provided ‘as-is’ and without warranty. MSCI names and logos are trademarks or service marks of MSCI.
4.2 Limiting our environmental impact and operating in a safe environment
Protecting people and the environment is everyone’s business and a priority for Rubis. As a committed and responsible company, the Group works continuously to protect its environment (section 4.2.2), and seeks to operate in complete safety (section 4.2.3). To manage this quality, health, safety and environmental approach, the Group has defined a general framework and governance implemented for each activity (section 4.2.1).
4.2.1 Our QHSE approach
A general framework for quality, health, safety and the environment (QHSE) has been defined to prevent risks and limit the negative impacts of our activities.
The QHSE policy framework, referred to in the Group’s Code of Ethics, states that each employee must act responsibly when performing their duties, comply with the health, safety and environmental protection procedures on site, and pay particular attention to compliance by all parties (colleagues, suppliers, external service providers, etc.). This common framework is shared by all Group activities.
To take into account the specific challenges and risks of Rubis Énergie’s activities and those of the Rubis Terminal JV, they have each drawn up their own QHSE policy in line with the Group’s general principles. Dedicated governance has been set up for the implementation of these policies for each of the business lines, clarifying the Group’s principles by translating them into operational requirements.
The main objective of these QHSE policies is to prevent risks so as to better protect physical and environmental integrity and minimize the impacts of a major accident (see section 4.2.3). This is reflected in the implementation of the measures required to limit incidents as far as possible and thereby reduce the probability of a severe event occurring. In addition, the Group is also keen to mitigate its environmental footprint (see section 4.2.2).
The implementation of QHSE policies is overseen by facility Managers, assisted by the Rubis Énergie and Rubis Terminal JV Industrial, Technical and HSE Departments. At larger sites, quality and/or HSE engineers are also involved in this approach. The Directors of Rubis Énergie subsidiaries and their functional departments report on their work in the field of HSE to Management Committee meetings held twice a year within each division, in the presence of Rubis SCA’s General Management. The Management of the Rubis Terminal JV reports on the implementation of its HSE policy and its results to its Board of Directors, on which Rubis SCA has representatives.
As Rubis Énergie considers it vital to ensure the health and safety of people and property located in or near its facilities, Rubis Énergie has established a Health, Safety and Environment (HSE) Charter, which requires its affiliated companies to comply with HSE objectives considered fundamental, sometimes over and above regulations in force locally, as a means of preserving the safety of people and property and to heighten employee awareness on these issues.
• | spreading of Rubis Énergie’s fundamental HSE principles among subsidiaries to create and strengthen the HSE culture; |
• | documentation of systems established in accordance with “quality” standards ensuring reliability and safety of operations; |
• | regular assessment of technological risks; |
• | strengthening of preventive maintenance of facilities; |
• | regular inspection of the facilities and processes (transportation activities included) and addressing of any discrepancies identified; |
• | analysis of incidents through lessons learned documents; |
• | regular training of employees and raising their awareness of technological risks. |
• | taking care to analyze the state of the facilities in light of specific Group standards and local regulations and, if necessary, scheduling work to bring them up to standard; |
• | joining the GESIP (Groupe d’Étude de Sécurité des Industries Pétrolières et Chimiques - Group for Safety Research in the Petroleum and Chemical Industries) in order to share feedback and implement industry best practices; |
• | joining the professional aviation groups/ associations JIG and IATA and signature of a Shell Aviation technical support agreement, with the goal of accessing expertise in the reception, storage and transfer of aircraft fuel and in aircraft fueling operations at airports for the relevant Rubis Énergie entities; |
• | joining Oil Spill Response Ltd, a company that assists in the event of any maritime pollution that may occur during loading/ unloading operations in Rubis Énergie terminals. |
The Management of the Rubis Terminal JV has circulated a document to all its subsidiaries setting out “the principles of Rubis Terminal’s safety culture.”
• | safety is a core value and must be shared, on a personal level, by all employees; | |
• | Managers are responsible for staff safety and must be held accountable. |
The Rubis Terminal JV considers that protecting health and safety contributes to the success of the Company, and should therefore never be neglected, and that action must be taken upstream to avoid workplace injury or occupational illness. The Management of each Rubis Terminal JV industrial site has the obligation to ensure regular audits assessing compliance with safety principles and standards. Performance indicators have been set up in order to trigger and monitor a process of continuous improvement with respect to health and safety.
The Rubis Terminal JV’s Management and that of each facility make an annual commitment to employees, customers, suppliers, governments and local residents, pledging to apply a QHSE policy that incorporates safety improvement targets at each site. Managers also agree to adhere to recognized international QHSE standards, set out below.
Lastly, the Rubis Terminal JV has committed to a detailed multi-year program to reduce its energy consumption and its CO2 and atmospheric emissions, by circulating a document entitled “Group objectives for environmental impacts and energy consumption” to limit its environmental footprint. The document sets out objectives for reducing greenhouse gas emissions, energy and water consumption, and waste management in the years to 2020, the results of which are presented in the corresponding sections of this chapter (section 4.2.2.3 for the carbon intensity of the activity, section 4.2.2.4.1 for water consumption and section 4.2.2.4.2 for waste management).
• | monitoring of programs such as HACCP or GMP+ (see table below), under which the Rubis Terminal JV has committed to complying, in its various activities, with the regulations and professional recommendations of the sector, to benchmarking best industrial practices and to seeking continuous improvement in its performances in the areas of safety, protection of health and the environment; | |
• | joining the Chemical Distribution Institute -Terminals (CDI-T) for the Rubis Terminal JV chemical product storage depots, a non-profit foundation working to improve the safety of industrial sites in the chemicals industry; |
Some of Rubis Énergie’s distribution or industrial activities (Vitogaz France, Sigalnor, SARA, Lasfargaz, Rubis Energia Portugal, Vitogaz Switzerland and Easigas) are ISO 9001-certified (quality management system), as are all of the Rubis Terminal JV terminals. | ||
The activities of SARA (refinery), Vitogaz Switzerland and Rubis Energia Portugal (retail & marketing) are ISO 14001-certified (environmental management system), now replaced by ISO 45001, as well as certain French and international terminals of the Rubis Terminal JV. This standard provides a framework to controlling the environmental impacts, and is designed to ensure the continuous improvement of its environmental performance. | ||
The activities of Vitogaz Switzerland and Rubis Energia Portugal are ISO 18001-certified (occupational health and safety management), as is the Rubis Terminal JV site in Dörtyol (Turkey). | ||
For the Rubis Terminal JV’s chemical product depots (Salaise-sur-Sanne, Grand-Quevilly, Val-de-la-Haye, Strasbourg, Dunkirk, Beveren, Rotterdam), the Chemical Distribution Institute - Terminals (CDI-T) is responsible for global chemical product supply chain inspections and audits specific to transportation and storage. | ||
The Rubis Terminal JV Dunkirk site has an ongoing risk management policy for the storage of foodstuffs. Employees are trained in best practices through the analysis of food risks. They apply the principles of this approach, known as HACCP, and know how to meet the particular needs of the food sector, such as product traceability throughout the logistics chain. In addition, the terminal has declared that it stores products used for animal feed. This business has been registered with the DDPP (Direction Départementale de la Protection des Populations – Regional Directorate for the Protection of Populations). Lastly, this site is preparing to obtain GMP+ B3 certification for the transshipment and storage of liquids used for animal feed. | ||
Vitogaz France has held NF Service Relation Client (NF345) certification since 2015. It was the first French company to obtain certification in the new version 8, in December 2018. Revised in 2018, NF Service Relation Client certification is based on international standards ISO 18295-1 & 2. A guide to best practice in customer relationship management, it takes due account of customer expectations and aims to guarantee constant improvements to service quality. For Vitogaz France, this promotion of excellence in the customer experience should help establish a long-lasting commercial relationship, deliver quality service over time, ensure that information transmitted is complete and clear, and act promptly to meet its commitments.
|
4.3 Attracting, developing and retaining talents
Mindful that employee commitment is key to the Group’s success, Rubis ensures that individuals have the opportunity for professional development with the aim of attracting, developing and retaining its talents. To do this, Rubis focuses its efforts on promoting diversity and equal opportunities (section 4.3.1), employee skills development (section 4.3.2), health, safety and well-being at work (section 4.3.3) and involving employees in the Group’s value creation (section 4.3.4).
Group risk mapping has identified the main social risks related to activities. These risks mainly concern the health and safety of employees and external service providers working on Group sites. Apart from these risks, a key challenge relating to human resource management was identified by the relevant departments in each division: attracting, developing and retaining talent while the Group grows and where human resources must be adapted to Rubis’ development strategy. This challenge is dealt with in this chapter.
To make the most of its human capital and better handle the specializations involved in the Group’s different activities, and in line with its corporate culture, its social policy roll-out has been decentralized. Rubis Énergie and its subsidiaries as well as the Rubis Terminal JV manage their human resources autonomously, in line with Rubis’ values, and implement local actions adapted to their needs and challenges.
As of December 31, 2020, the Group’s headcount was 4,142, including 449 within the Rubis Terminal JV, an increase of 4.8% compared with 2019. This growth, observed across all regions where the Group operates, is largely attributable to the consolidation of Gulf Energy in Africa.
Number of employees | 12/31/2020 | 12/31/2019 | Change |
Rubis Énergie (retail & marketing/support & services) | 3,669 | 3,510 | +4.9% |
Europe | 672 | 641 | +4.8% |
Caribbean | 1,322 | 1,311 | +0.8% |
Africa | 1,675 | 1,558 | +7.51% |
• of which France(1) | 729 | 706 | +3.3% |
Rubis SCA/Rubis Patrimoine (France) | 24 | 22 | +9.1% |
TOTAL | 3,693 | 3,532 | +4.6% |
Rubis Terminal JV(2) | 449 | 433 | +3.7% |
of which France | 282 | 273 | +3.3% |
TOTAL INCLUDING THE JOINT VENTURE | 4,142 | 3,965 | +4.8% |
(1) | Employees in France are included in the headcount of the regions to which they depend (Europe for mainland France, the Caribbean for Guadeloupe, Martinique and French Guiana, and Africa for Réunion Island). |
(2) | The 152 employees of Tepsa, acquired by the Rubis Terminal JV in July 2020, are not included in the Rubis Terminal JV headcount as of December 31, 2020. This company joined the scope of the Rubis Terminal JV’s CSR reporting as of January 1, 2021. |
4.3.1 Promoting diversity and equal opportunities
Diversity and inclusion are part of the Group’s DNA. They represent an asset to the Company and a key to the effectiveness of its teams. The Group has committed to outlaw any discrimination based on origin, religion, gender or sexual orientation, state of health and/or disability, political opinions, religious beliefs or family status. These values are clearly stated in its Code of Ethics. To ensure that everyone is protected against potential discrimination, a workplace whistleblowing system (Rubis Integrity Line) has been rolled out across the whole Group so that any situation undermining the values of the Group and its subsidiaries can be flagged. The Integrity Line enables all Group employees, as well as external and temporary workers, to report any such situation in a secure way via a website (see section 4.4.1.1).
Since combating discrimination corresponds to a major social issue, the Group has set itself the target of zero discrimination in all cases reported, notably via its ethics hotline.
In an industrial environment where most employees are assigned to operational tasks, with hours and working conditions that can sometimes be difficult, the headcount has historically been dominated by men. In line with its principles of non-discrimination and convinced that lack of diversity is damaging to value creation, the Group has set up initiatives to help talent to flourish without any gender distinction.
Measures to improve professional equality between men and women are being phased in within the entities. For example, Rubis Énergie’s Jamaican subsidiary (Rubis Energy Jamaica) is one of the first English-speaking companies in the Caribbean to have committed, in March 2019, to the gender equality certification process devised by the United Nations Development Program (Gender Equality Seal for Public and Private Organizations). This certification includes the following objectives:
Company agreements promoting the inclusion of women and gender equality in the workplace have also been concluded in some of the Group’s subsidiaries, complementing existing measures in the fight against discrimination in hiring, the promotion of equal pay, career development, etc.
Vitogaz France, for example, renewed a company agreement aimed notably at facilitating the access of women to positions of responsibility, neutralizing the impact of periods of maternity or adoption leave on professional evaluation, fostering career development and, lastly, promoting measures aimed at ensuring an optimal balance between work and family obligations.
SRPP (Réunion Island) has concluded a company agreement with four objectives (monitored by defined quantitative indicators) aimed at promoting professional equality between men and women:
• | achieve a percentage of review of individual situations by gender equal to the gender breakdown of the workforce over the period of the agreement; |
• | offer each employee training for the duration of the agreement; |
• | when recruiting for permanent, fixed-term or temporary contracts, submit at least one female candidate in predominantly male sectors (for example, at gas filling plants); likewise, submit at least one male candidate when recruiting in predominantly female sectors (e.g. administrative and accounting services); |
• | 100% of employees will have an interview with their Manager upon return from maternity or parental leave, and 100% of requests for paternity leave will be granted at the first request on the dates chosen by the employee. |
Communication campaigns were also launched to highlight women’s involvement in the Company and to help combat gender stereotyping in the workplace. For example, the Rubis subsidiary operating in the Eastern Caribbean (Rubis Caribbean) is actively involved in the international Women’s History Month campaign, which consists of putting the spotlight on women’s contributions to historical events and contemporary society, and publicly recognizing the work done by its female employees.
In 2019, SARA launched the “NO to Sexism” campaign at all of its sites. Since then, a series of actions have regularly reminded Group employees and employees of external companies that sexism in any form whatsoever will not be tolerated. A team of actors first helped everyone understand, through real-life scenes, what sexist behavior is and how serious it is. Articles are regularly published to address the subject. To go further, a leaflet has been distributed to remind everyone what the law says on the subject and the penalties incurred.
The Group’s subsidiaries encourage the hiring of women in our male-dominated professions and fight against all forms of discrimination and sexism, in particular by ensuring that their recruitment processes, compensation policies and career management give everyone the same opportunities.
A company agreement was renewed within the Rubis Terminal JV in 2017. It focuses on the areas of hiring, training and career development through the use of monitoring indicators. A report is presented each year to the central Economic and Social Council. The ongoing situation is positive, particularly in terms of training. The Rubis Terminal JV is currently considering setting a target for the number of women in the workforce, which will be submitted to its Board of Directors.
The number of women employed by the Group was up 3.24% year on year (1,053 female employees as of December 31, 2020, compared with 1,020 as of December 31, 2019). Women employees account for 25.35% of the total headcount.
At Group level, women hold 31.1% of positions of responsibility (senior executives and executives), higher than their representation as a percentage of the total headcount. The percentage of women holding executive or senior executive posts (21.2%) is markedly higher than the percentage of men with equivalent responsibilities (16.2%).
Objectives have been set in 2020 to increase the number of women on Rubis SCA’s management body, as well as on the Management Committees of Rubis Énergie and its subsidiaries, in order to continue improving the representation of women in management positions:
• | the Group Management Committee, created in February 2021, is composed of 50% women. In addition to General Management, its members include the Chief Financial Officer, the Managing Director, the Corporate Secretary and the Consolidation and Accounting Director. The Committee assists the General Management in the performance of its duties: it formalizes and coordinates the various actions and policies carried out by the General Management in conjunction with the subsidiaries. The General Management has set a target of maintaining the proportion of representatives of each gender at more than 30% of the Group Management Committee by 2025; |
• | During the fiscal year under review, Rubis Énergie also committed itself to achieving an average of 30% female representation on the Management Committees of all its subsidiaries by 2025. |
NB: The data include those of the Rubis Terminal JV. The details excluding the Rubis Terminal JV are shown in the table at the end of this section 4.3.
• | the Group Management Committee, with six members, is composed of 50% women; |
• | the Management Committees within Rubis Énergie and its subsidiaries were made up on average of 24.6% women as of December 31, 2020 (with a target of at least 30% by 2025), including a woman Managing Director of the subsidiary in Rwanda. A woman is also Deputy Managing Director of the Cameroon subsidiary, which is not included in this rate given the size of the entity, which does not have a Management Committee. |
To compare pay gaps between men and women in France, a professional equality index has been phased in by French law 2018-771 of September 5, 2018 on the freedom to choose one’s professional future, for French companies with more than 50 employees.
The index, expressed as a score out of 100, is calculated on the basis of four or five criteria, depending on the size of the Company’s workforce:
• | pay gap between men and women (40 points); |
• | difference in the rate of individual pay rises between men and women (35 points for companies with fewer than 250 employees; 20 points for companies with more than 250 employees); |
• | difference in the promotion rate between men and women (15 points, only for companies with more than 250 employees); |
• | share of female workers receiving a pay raise following maternity leave (15 points); |
• | number of women represented in the top 10 compensation packages (10 points). |
Rubis Énergie subsidiaries: thanks to action taken to eliminate gaps, the gender equality indexes of the three French companies concerned increased significantly between 2019 and 2020:
• | SRPP (Réunion Island): 92/100 in 2020 (compared with 87/100 in fiscal year 2019); |
• | SARA (French Antilles): 92/100 (learn more at http://www.sara-antilles-guyane.com/index-de-legalite-professionnelle-de-sara/) (compared with 75/100 in 2019); |
• | Vitogaz France: 88/100 in 2020 (compared with 50/100 in 2019). |
For the Rubis Terminal JV, its French subsidiary reported scores of 84/100 in 2020 relating to 2019 and 85/100 in 2021.
Operating in over 40 countries around the world, and with more than 50 nationalities in its workforce, Rubis is keen to capitalize on the rich cultural diversity of its employees and make an impact in the regions in which it operates. Employees are split equally between Africa, the Caribbean and Europe in terms of activities. In order for this cultural diversity to be reflected in corporate culture and management, when acquiring foreign subsidiaries, the Group tries to retain and/or hire local employees, for their experience and knowledge of the country: more than 98% of Group employees are hired locally. Thus, only two positions are generally occupied by expatriates in subsidiaries, those of Chief Executive Officer and Chief Financial Officer. The rate of expatriates on the various Management Committees of the subsidiaries was thus 22.5% in 2020 (25% excluding the Rubis Terminal JV).
NB: The data include those of the Rubis Terminal JV. The details excluding the Rubis Terminal JV are shown in the table at the end of this section 4.3.
The age structure shows that the Group maintains broad intergenerational diversity in its headcount, which greatly enhances the experience of its teams and the transfer of knowledge. Each age group is represented in a relatively homogeneous way, without any significant variations between business lines and regions. To anticipate the retirement of senior employees, the Group has set up an active training policy. Furthermore, the Group contributes to the integration of young people into the job market by recruiting interns, students on apprenticeship and professionalization contracts and new graduates.
12/31/2020 | 12/31/2019 | |||||||
Under 30 years |
Between 30 and 39 years |
Between 40 and 49 years |
Over 50 years |
Under 30 years |
Between 30 and 39 years |
Between 40 and 49 years |
Over 50 years | |
Rubis SCA/Rubis Patrimoine | 12.5% | 29.2% | 33.3% | 25.0% | 9.1% | 31.8% | 31.8% | 27.3% |
Rubis Énergie (retail & marketing/support & services) | 13.4% | 34.6% | 29.5% | 22.5% | 13.1% | 33.7% | 29.7% | 23.4% |
TOTAL EXCLUDING THE JOINT VENTURE | 13.4% | 34.6% | 29.5% | 22.5% | NA | NA | NA | NA |
Rubis Terminal JV | 12.5% | 28.0% | 32.7% | 26.4% | 9.9% | 32.5% | 33.1% | 24.5% |
TOTAL INCLUDING THE JOINT VENTURE | 13.3% | 33.8% | 29.9% | 23.0% | 12.8% | 33.6% | 30.1% | 23.6% |
To retain this intergenerational dynamic and maintain proximity between younger and older employees, Rubis Énergie and the Rubis Terminal JV in France have introduced practices favoring seniors.
Since intergenerational diversity is key to social cohesion between all the generations, Rubis Énergie prioritizes:
For young employees, the Group encourages combined work-study programs, which it sees as a good way of bringing young people into the world of work.
The Group has adopted a policy of openness in favor of disability, which includes funding associations and institutions working in healthcare as part of its social engagement activities (see section 4.4.3.2).
Within Rubis Énergie, several subsidiaries use supply, subcontracting or service contracts with establishments and services assisting disabled people through work (ESAT) or sheltered companies (EA). At the same time, recruitment companies are asked to ensure that each job opening is accessible to people with disabilities.
At Rubis Antilles Guyane, for example, hiring for various leave replacements is done through Cap Emploi, which manages people with disabilities. This allows integration into the Company and may lead to a permanent contract as needed, which was the case in 2020.
In South Africa, it is a legal requirement (Employment Equity Act) for companies to employ a minimum of 2% of people with disabilities in their workforce. People with disabilities account for over 4% of the Easigas workforce.
The Rubis Terminal JV has also signed partnership agreements with ESATs, medico-social establishments for disabled people and institutions operating in the sheltered sector.
4.4 Working responsibly and with integrity
Operating its businesses responsibly and with integrity is a key issue for Rubis in terms of fulfilling its commitments and protecting its image, its reputation and its employees. The Group is built on values that have fashioned its culture and driven its success: integrity, respect for others, professionalism and trust are all principles that the Group aims to apply across all its activities to ensure its sustainability. These internal principles, rooted in its strong corporate culture, also encourage employees to become involved in the social and economic fabric surrounding them, by adopting responsible and supportive behavior.
Due to the fact that it operates on an international level in over 40 countries in Europe, the Caribbean and Africa, the prevention of corruption is a major issue for the Group (section 4.4.1.1). The Group is also endeavoring to extend its principles of responsibility to its value chain and to gradually introduce a responsible purchasing policy with the aim of common standards of exemplary actions (section 4.4.1.2). Lastly, the Group’s subsidiaries attach great importance to dialog with stakeholders and encouraging momentum in the regions where they operate, both in terms of the economy and employment and in terms of culture and “living together” (section 4.4.2).
4.4.1 Rubis’ ethics policy
Ethics is seen as one of the Group’s assets, key to its reputation and loyalty. Integrity is one of the central pillars of the Group’s ethics approach (section 4.4.1.1), as is the Group’s commitment to respecting its employees’ fundamental rights (section 4.4.1.2).
“Personal integrity is key to ensuring exemplary collective behavior. It is a safeguard against any wrongdoing that could be harmful to the Group, to employees, to business relations or to any other external public or private operator.”
Collective and individual commitment is key to adopting ethical behaviors in line with the Group’s values. To ensure that the rules of conduct are shared and respected by all, Rubis has formalized in its Code of Ethics a common framework for all subsidiaries, including its Rubis Terminal JV, which places its actions within this same framework.
This Code of Ethics (accessible to the general public on the Group’s website: www.rubis.fr) lays down the values that Rubis considers fundamental:
• | compliance with all applicable laws and regulations wherever the Group operates; |
• | fight against corruption, fraud, misappropriation of funds and money laundering; |
• | prevention of conflicts of interest; |
• | compliance with competition, confidentiality and insider trading rules, as well as with specific laws relating to war and/or embargo zones; |
• | respect for people, including fundamental rights and human dignity, protection of privacy, as well as the fight against discrimination and harassment; |
• | compliance with rules regarding health and safety conditions at work, as well as those pertaining to environmental protection; |
• | management of relationships with external service providers; |
• | requirements in terms of the reliability, transparency and auditability of accounting and financial information; |
• | protection of the Group’s image and reputation. |
In each of these fields, the Rubis Code of Ethics details the overall principles that employees must observe in performing their duties. This Code of Ethics is given to new arrivals. Subsidiaries organize training sessions to explain its contents and to answer employee questions. Rubis SCA’s CSR & Compliance Department is the point of contact for subsidiaries and employees on ethics issues.
In line with its values and current legislation, in particular the law on transparency, fighting corruption in all its forms and modernizing the economy, referred to as Sapin II, Rubis is putting into practice its commitment, as outlined in its Code of Ethics, to fight against corruption in all its forms, by gradually introducing a comprehensive anti-corruption system. To date, this comprises the following measures:
• | a guide to applying the anti-corruption policy that supplements the Code of Ethics. This guide aims to help the senior executives and employees who are most exposed to identify at-risk situations and to adopt practical preventive measures. It is currently being updated to make it more instructive and to take into account the results of corruption risk mapping; |
• | third-party assessment guidelines to help operating staff to identify third parties liable to present a risk, to perform appropriate due diligence and to deal with third parties on a case-by-case basis. These guidelines are also being updated; |
• | corruption risk mapping: this analysis was conducted at operating entity level by subsidiary Managers based on a methodological guide and meetings bringing together subsidiaries’ core functions (purchasing, sales, operations, HR, finance, compliance, etc.). A one-day seminar bringing together all the Compliance Officers of the subsidiaries was organized in November 2019 to familiarize them with the mapping methodology. Hierarchization of risks resulted in an additional review in 2020. This mapping process resulted in the identification of action plans; |
• | regular awareness campaigns and training in respect of ethics and anti-corruption rules in all Group subsidiaries for employees in the most sensitive positions and, in some subsidiaries, for all employees. Remote training sessions were maintained in 2020, despite the health situation linked to the pandemic. More targeted training initiatives were held for Compliance Officers (Group Compliance Seminar) and for Group Senior Managers and Directors of Rubis Énergie subsidiaries. Lastly, a communication tool was rolled out for the third consecutive year across the Group on International Anti-Corruption Day, celebrated on December 9 each year to reiterate the Group’s commitments to fighting corruption; |
• | a global whistleblowing system, the Rubis Integrity Line, was set up in 2018 and is available in all Group entities. It allows all Group employees, as well as external and occasional employees, to issue an alert securely and confidentially via an outsourced internet platform. These reports can relate to acts of corruption or other ethical issues (environment, security, fraud, personal data, human rights, etc.) and, more generally speaking, to any situation or conduct that may be contrary to the Code of Ethics. The overall system architecture was designed to provide a means of filing these reports and processing them internally, while ensuring complete confidentiality. Rules governing the use of the Integrity Line set out the whistleblowers’ rights and responsibilities so that the system can operate smoothly in a climate of trust. The Group reminds users, in particular, that all whistleblowers will be protected against any reprisals. To support the rollout of the Integrity Line, an educational kit has been distributed to the Compliance Officers, and communication actions are regularly carried out (Think Compliance newsletter, newsletters from subsidiaries, training, etc.). In 2020, the Group received eight alerts via the system, five of which related to HR issues; |
• | modification of entities’ internal rules or employee handbooks, after informing/ consulting staff representative bodies where appropriate, to include specific wording stating that failure to comply with the Code of Ethics and the anti-corruption policy may lead to disciplinary sanctions. In 2020, 15 disciplinary sanctions (including nine in a subsidiary) were taken for fraud or non-compliance with anti-corruption rules, some of which resulted in dismissals; |
• | an internal accounting control framework (see chapter 3, section 3.2); |
• | assessment of the implementation of system measures: the internal control risk management system, details of which are given in chapter 3, section 3.2.3, incorporates checks on the application of the Group’s main ethics and anti-corruption rules. In addition, each subsidiary reports annually to the Group’s Head of CSR & Compliance on progress as regards program rollout. To improve the reliability of the data reported, the non-financial data collection platform is now used for this reporting. |
The Group and its management bodies have prioritized the prevention of corruption. Since 2016, variable compensation for the General Management includes an ethics criterion relating to the implementation of the system across all entities. From 2021, compliance will be integrated into Rubis’ multi-year CSR roadmap, currently being developed.
In 2020, 76% of the Chief Executive Officers of subsidiaries indicated they had participated in an internal action or event related to the prevention of corruption.
A specific organization has been put in place to support the roll out and monitoring of the anti-corruption program:
• | the role of the Group’s Head of CSR & Compliance, reporting to the Managing Director and Rubis’ Corporate Secretary, is primarily to define Group policies and procedures in relation to ethics and compliance and to support, in conjunction with the entities, their deployment and implementation within the Group. She proposes enhancements to the program by incorporating strategic issues, best practices and new regulations and regularly reports on their work to the General Management as well as to the Risk Monitoring Committee; |
• | Divisional Compliance Managers roll out the program within their divisions and manage operational issues in conjunction, if necessary, with the Group’s Head of CSR & Compliance; |
• | the 37 Compliance Officers, appointed in operating entities, ensure that the anti-corruption policy is properly understood and is being applied in the field. |
Tools have been provided to coordinate this compliance network and to support Compliance Officers in their work, including practical information sheets on how to deal with gifts and invitations and on managing conflicts of interest or Integrity Line training materials for employees. The “Think Compliance” newsletter was created in late 2018 to support the dissemination of compliance culture within the Group. Two editions were distributed in 2020.
The Group is committed to a continuous improvement approach and supplements its anti-corruption system in line with changes in legislation and best practices.
The main risk of internal fraud lies in the theft or misappropriation of products. The Group has therefore established strict measures to verify production volumes, including the automation of transfer stations to reduce human intervention as much as possible, inventory adjustment checks, or upgrades of control systems.
Lastly, the increase in external fraud attempts (CEO impersonation, hacking) has prompted the Group to conduct an information campaign with the aim of raising the awareness of all employees likely to be approached (accounting, financial or legal functions) in order to fight this type of fraud more effectively.
Group companies ensure that tax returns and payments are submitted in accordance with local regulations. They complete the tax returns required under the jurisdictions where the Group operates its businesses. Rubis has opted for tax consolidation in France since January 1, 2001 (see note 3.10 to the separate financial statements). In accordance with its legal obligations, Rubis implemented its country by country reporting, breaking down its profits, taxes and activities by tax jurisdiction and prepared its documentation on transfer pricing between Group companies (Transfer Pricing Documentation – Master File).
The Group does not have any subsidiaries that are not underpinned by economic activities (mainly local commercial operations). In particular, the Group’s presence, via Rubis Énergie, in the Caribbean and the Channel Islands relates to the petroleum products distribution business; Rubis supplies these islands with the energy sources they need to operate and, for example, manages the largest distribution network of automotive fuel in the Caribbean Islands and Bermuda and distributes 100,000 m3 of petroleum products a year in the Channel Islands.
Above all, respecting human rights is about promoting a responsible employer model that protects the fundamental rights of all Group employees, in all the countries where the Group has a presence. In addition to its legal obligations, Rubis advocates respect for individuals as a management principle and prohibits harassment and discrimination. These values are enshrined in the Code of Ethics put in place in 2015 and distributed to employees.
As a result, the Group also ensures that its human resources policy complies, in all countries where it operates, with the principles relating to human rights at work set out in the International Labour Organization’s fundamental conventions, in relation to:
In 2020, the Group’s CSR & Compliance Department, in conjunction with Rubis Énergie’s operational management, conducted an analysis of modern slavery risks in its value chain in order to ensure the existence of adequate preventive measures.
Preventing the risk of forced labor in the shipping business is a major focus. A crew management manual drawn up by the Rubis subsidiary in charge of managing wholly owned vessels sets out the standards to be respected in terms of crew recruitment and working conditions, in line with the principles of the ILO Maritime Labour Convention, which include the rejection of forced labor. Heightened vigilance is exercised with regard to crew recruitment agencies. Contracts with these agencies include specific clauses relating to the obligation to comply with international standards, and in particular the ILO Maritime Labour Convention. Annual audits are carried out on these recruitment agencies. For chartered vessels, the services of a leading vetting company are used. Compliance with the Maritime Labour Convention is included in the pre-approval criteria for each vessel.
As regards the working conditions of gas station managers, who are not Group employees, an initial assessment has been carried out on two subsidiaries with gas station networks in two countries that are particularly exposed, Madagascar and Haiti. No cases of forced or child labor were identified by the commercial inspectors, who regularly inspect gas stations, sometimes unannounced. An ethics clause whereby the gas station operator undertakes to respect Rubis’ ethics rules, including compliance with applicable labor laws, the prohibition of forced or child labor, and compliance with employee health and safety rules, is included in certain contracts and must be systematically included when renewing or signing new contracts.
The Group’s whistleblowing line, Rubis Integrity Line, which has been rolled out across all Group entities, is available not only to Rubis employees but also to external and temporary workers, and enables them to report non-compliance with the rules, in strict confidentiality (see the “Fighting corruption” section on the previous page). The rollout for external employees, including the employees of gas station managers, is to be strengthened.
In addition, the Group ensures that health and safety protection systems for all those involved are set up in subsidiaries (see section 4.2.3.2.1).
The main suppliers of Rubis’ subsidiaries are equipment suppliers and service providers, mainly in logistics (transport, operations).
The Code of Ethics stipulates that employees have a task of oversight, and that it is therefore their responsibility to ensure that third parties properly apply the Group’s standards when they work on its sites. If required, they must conduct awareness or training actions and, in the event where the ethical rules are violated, advise their managers.
Moreover, the Code of Ethics states that the Group’s subsidiaries must require the external service providers with which they work (suppliers, subcontractors, industrial or commercial partners) to comply with internal standards related notably to safety, environmental protection and respect for individuals.
Any breach of the Group’s ethical standards must be communicated to the supervisor and/ or the Management of the subsidiary or facility as quickly as possible.
Lastly, to avoid conflicts of interest, the Code of Ethics specifies that an employee must not (i) acquire a significant interest in a supplier, or in a company or group to which a relative or family of the supplier belongs and with which Rubis has conflicting interests, or (ii) accept any gifts or hospitality not in accordance with the Group’s rules on the subject. These rules are detailed in dedicated practical sheets.
The provision of services and supplies used on Rubis Terminal’s industrial sites, is governed by the Group’s social and environmental policy (see section 4.2.1).
Rubis’ subsidiaries factor health, safety and environmental issues into the process of selecting solutions from their suppliers, when such companies work on their facilities. They favor those that reduce energy consumption and the generation of waste without compromising safety. This is the case in the choice of heating by heat pump in newly constructed buildings for the Rubis Terminal JV.
As a result, the Rubis Terminal JV set itself the target of having all orders fulfilled under terms containing a CSR criterion by 2020: all joint venture service providers working with personnel on its industrial sites were selected using HSE criteria as a minimum. Rubis Énergie, which does not have a centralized purchasing department, is considering setting up a target as part of the definition of the Group’s CSR roadmap.
Contracts stipulate that suppliers must comply with the applicable Labor law, including the fight against illegal employment and the respect of working hours.
Third-party assessment guidelines also provide for ethical risk assessment in relation to their main trading partners, including suppliers and service providers.
4.5 Methodological note
This section contains a methodological note and a cross-reference table designed to facilitate understanding of the CSR information. Accordingly, it has been decided to present the CSR reporting scope and methods for reporting CSR information and the key definitions contained in the internal standards for reporting employee and environmental information. These publications will enable the reader to have a more precise understanding of the field of application and the relevance of each piece of information.
4.5.1 CSR scope
• | any acquisition of an entity (external to the Group) made during a given year is included in the CSR reporting scope as of January 1 of the subsequent year. This rule allows for better integration of HR processes, safety standards and Group commitments; |
• | unless otherwise indicated, CSR data for an entity sold or liquidated during the fiscal year is excluded from CSR reporting when it is removed from the financial scope. |
The reporting scope for environmental information corresponds to the Group’s financial scope, unless expressly stated otherwise. Controlled companies are fully consolidated, with the exception of data relating to the Bilan Carbone® (see below).
Environmental data for the Rubis Terminal JV, which is jointly controlled by Rubis SCA and its partner and accounted for by the equity method, are presented at 100% and in accordance with the percentage of capital held by Rubis SCA (55%).
The exact scope of environmental data reporting may vary according to the environmental indicators, depending on their relevance and the accounting methods applied.
Environmental data is published by activity. Figures are published for the activities with the most significant environmental impacts (support & services activities at Rubis Énergie, as well as the activities of the Rubis Terminal JV).
The CO2 emissions of the Group’s activities and the CO2 emissions related to the use by customers of products sold for final use have been evaluated and are published for all the entities in the financial scope, with the exception of Rubis SCA/Rubis Patrimoine, due to its immaterial impact (24 employees, no operating activity). These data are proportionally consolidated.
Unless otherwise stated, the reporting scope for social information corresponds to the Group’s financial scope. Controlled companies are fully consolidated.
The social data of the Rubis Terminal JV, jointly controlled by Rubis SCA and its partner and accounted for by the equity method, are presented at the rate of 100%.
The information is presented separately for Rubis SCA/Rubis Patrimoine, Rubis Énergie (retail & marketing and support & services activities) and for the Rubis Terminal JV and/or by region.
The exact scope of social data reporting may vary according to the social indicators, depending on their relevance and the accounting methods applied
For the Rubis Énergie subsidiaries Rubis Energy Kenya, Gulf Energy Holdings Ltd, Rubis Energy Ethiopia, Rubis Energy Rwanda, Rubis Energy Uganda and Rubis Energy Zambia, data relating to occupational accidents and absenteeism have been excluded. Work is underway to make these more reliable and to integrate them into the reporting scope. The reporting scope for these indicators accordingly covers 90.5% of the headcount.
4.6 Report of the independent third party on the consolidated Non-Financial Information Statement included in the management report
In our capacity as independent third party, accredited by Cofrac under number 3-1058 (scope of accreditation available at www.cofrac.fr), and member of network of the Mazars, one of the Company’s Statutory Auditors, we hereby report to you on the consolidated Non-Financial Information Statement for the year ended December 31, 2020 (hereinafter the “Statement”), included in the management report pursuant to the legal and regulatory provisions of Articles L. 225-102-1, R. 225-105 and R. 225-105-1 of the French Commercial Code.
The General Management is responsible for preparing the Statement in compliance with the legal and regulatory provisions, including a presentation of the business model, a description of the principal non-financial risks, a presentation of the policies implemented considering those risks, and the outcomes of said policies, including key performance indicators.
The Statement has been prepared in accordance with the Company's procedures (hereinafter the “Guidelines”), the main elements of which are presented in the Statement (or on request from the Company's headquarters).
Our independence is defined by the requirements of Article L. 822-11-3 of the French Commercial Code and the French Code of Ethics (Code de déontologie) of our profession. In addition, we have implemented a system of quality control including documented policies and procedures regarding compliance with applicable legal and regulatory requirements, the ethical requirements and French professional guidance.
On the basis of our work, our responsibility is to provide a report expressing a limited assurance conclusion on:
• | the compliance of the Statement with the requirements of Article R. 225-105 of the French Commercial Code; |
• | the fairness of the information provided in accordance with Article R. 225-105 No. 3 of I and II of the French Commercial Code, i.e. the results, including key performance indicators, and the measures implemented considering the principal risks (hereinafter the “Information”). |
However, it is not our responsibility to comment on the Company’s compliance with other applicable legal and regulatory requirements, in particular concerning the vigilance plan and anti-corruption and tax evasion legislation nor on the compliance of products and services with the applicable regulations.
Our work described below was carried out in accordance with the provisions of Articles A. 225-1 et seq. of the French Commercial Code, the professional doctrine of the National Institute of Statutory Auditors relating to this intervention and the international standard ISAE 3000(1):
• | we obtained an understanding of all the consolidated entities’ activities and the description of the principal risks; |
• | we assessed the suitability of the criteria of the Guidelines with respect to their relevance, completeness, reliability, neutrality and understandability, with due consideration of industry best practices, where appropriate; |
• | we verified that the Statement includes each category of social and environmental information set out in Article L. 225-102-1 III as well as information regarding compliance with anti-corruption and tax evasion legislation; |
• | we verified that the Statement provides the information required under Article R. 225-105 II of the French Commercial Code, where relevant with respect to the principal risks, and includes, where applicable, an explanation for the absence of the information required under Article L. 225-102-1 III, paragraph 2; |
• | we verified that the Statement presents the business model and a description of principal risks associated with the entity’s activity all the consolidated entities’ activities, including where relevant and proportionate, the risks associated with their business relationships, their products or services, as well as their policies, measures and the results thereof, including key performance indicators associated to the principal risks; |
• | we referred to documentary sources and conducted interviews to: |
• | assess the process used to identify and confirm the principal risks as well as the consistency of the results, including the key performance indicators used, with respect to the principal risks and the policies presented, and | |
• | corroborate the qualitative information (actions and results) that we considered the most important presented in the Appendix. Concerning risks of climate change, our work was carried out on the consolidating entity, for the others risks, our work was carried out on the consolidating entity and on a selection of entities(2); |
• | we verified that the Statement covers the scope of consolidation, i.e. all the consolidated entities in accordance with Article L. 233-16 of the French Commercial Code within the limitations set out in the Statement; |
• | we obtained an understanding of internal control and risk management procedures the entity has put in place and assessed the data collection process to ensure the completeness and fairness of the Information; |
• | for the key performance indicators and other quantitative results that we considered to be the most important, presented in the Appendix, we implemented: |
• | analytical procedures to verify the proper consolidation of the data collected and the consistency of any changes in those data, | |
• | tests of details, using sampling techniques, in order to verify the proper application of the definitions and procedures and reconcile the data with the supporting documents. This work was carried out on a selection of contributing entities and covers between 22% and 100% of the consolidated data selected for these tests; |
• | we assessed the overall consistency of the Statement based on our knowledge of all the consolidated entities. |
We believe that the work carried out, based on our professional judgement, is sufficient to provide a basis for our limited assurance conclusion; a higher level of assurance would have required us to carry out more extensive procedures.
Our work was carried out by a team of five people between December 2020 and April 2021 and took a total of six weeks.
We conducted a dozen interviews with people responsible for preparing the Statement, representing in particular the CSR & Compliance Department.
(1) | ISAE 3000 - Assurance engagements other than audits or reviews of historical financial information. |
(2) | Rubis Énergie/Vitogaz Switzerland - social and ethical information; Rubis Énergie/SRPP - social and ethical information; Rubis Énergie/SARA - social, environmental and ethical information; Rubis Energy Kenya - social and ethical information; Rubis Terminal JV/Rotterdam - social, environmental and ethical information; Rubis Terminal JV/Rouen - environmental and ethical information. |
Based on the procedures performed, nothing has come to our attention that causes us to believe that the consolidated Non-Financial Information Statement is not presented in accordance with the applicable regulatory requirements and that the Information, taken as a whole, is not presented fairly in accordance with the Guidelines, in all material respects.
Without calling into question the conclusion expressed above and in accordance with the provisions of Article A. 225-3 of the French Commercial Code, we make the following comment:
• | the hazardous waste and the consolidated VOC emissions of the Rubis Terminal JV are published with a one-year lag: the published values correspond to the fiscal year 2019, for all the French sites, Antwerp, Rotterdam and by Dörtyol (Turkey). |
• | Total workforce at the end of the period, breakdown by gender |
• | Absenteeism |
• | Number of training hours, including security-related training |
• | Occupational accident frequency rate |
• | Number of occupational illnesses |
• | Energy consumption |
• | VOC emissions |
• | CO2 emissions of industrial activities |
• | CO2 emissions of products sold (centrally) |
• | Implementation of the anti-corruption program |
Corporate Governance
This report on corporate governance was prepared by the Supervisory Board, in accordance with Article L. 22-10-78 of the French Commercial Code, which approved it at its meeting of March 11, 2021. This report is attached to the management report.
For its drafting, the Supervisory Board referred to information and documents obtained from the Accounts and Risk Monitoring Committee and the Compensation and Appointments Committee. It also had exchanges with Rubis’ Managing Partners and the Finance, Legal, Consolidation and Accounting Departments, and received assistance from Rubis’ Secretary to the Board.
5.1 Corporate Governance Code
The Company refers to the Corporate Governance Code for listed companies updated by Afep and Medef in January 2020 (hereinafter the “Afep-Medef Code”). This code is available on the websites of the Company (www.rubis.fr), Afep (www.afep.com) and Medef (www.medef.com).
The Company has always endeavored to comply with the recommendations of the Afep-Medef Code within the limits of the specificities related to its legal form as a Partnership Limited by Shares and the resulting provisions of its by-laws.
The recommendations that were not fully implemented in 2020 and the explanations provided by the Company are set out in the table below.
Afep-Medef
Code recommendations set aside |
Explanations | |
It is recommended that at least one meeting [of the Supervisory Board] be held each year without the presence of Executive Corporate Officers (recommendation 11.3) | The mission of a Supervisory Board resulting from the form in which the Company is incorporated (Partnership Limited by Shares – Société en Commandite par Actions) differs, by law, from that of a board of directors of a public limited company (société anonyme). Article L. 226-9 of the French Commercial Code provides that the Supervisory Board of a Partnership Limited by Shares is in charge of the continuous oversight of the management of the Company. Unlike the board of directors of a public limited company, the Supervisory Board must not intervene in the management and administration of the Company. The Company therefore felt it was more appropriate, due to its form as a Partnership Limited by Shares, that this recommendation be respected as regards the Accounts and Risk Monitoring Committee. | |
The Appointments Committee (…)
draws up a succession plan for Executive Corporate
Officers (…) (recommendation 17.2.2) |
The Compensation and Appointments Committee does not draw up a succession plan for the Managing Partners, since this responsibility falls to the General Partners in Partnerships Limited by Shares. However, the Management Board regularly informs the Supervisory Board and the Compensation and Appointments Committee of progress in the succession plan. |
5.2 Management of the Company
5.2.1 General Management: the Managing Partners
The Management of the Company is performed by the Management Board composed of four Managing Partners: Gilles Gobin and the companies Sorgema, Agena and GR Partenaires. All Managing Partners except Agena are General Partners and therefore have unlimited joint and several liability for Rubis’ debts against their personal property. This feature, resulting from the form of Partnership Limited by Shares under which the Company is constituted, provides shareholders with the guarantee of extreme vigilance in the management and administration of the Company (particularly with regard to risk management).
Gilles Gobin is Statutory Manager. Sorgema, Agena and GR Partenaires are non-Statutory Managers. Jacques Riou is the legal representative of Agena.
As of December 31, 2020, the Managing Partners, in their direct and indirect capacity as General Partners, held 2,293,997 shares of the Company (representing approximately 2.21% of the share capital).
Born June 11, 1950
PROFESSIONAL ADDRESS Rubis 46, rue Boissière 75116 Paris – France
NUMBER OF RUBIS SHARES HELD AS OF 12/31/2020 177,782 |
EXPERIENCE AND EXPERTISE Founder of the Group in 1990. Gilles Gobin is an Essec graduate with a doctorate in Economics. He started at Crédit Commercial de France in 1977 and joined the Executive Committee in 1986 as head of Corporate Finance. He left the bank in 1989 and founded Rubis in 1990.
OFFICE IN RUBIS Statutory Manager and General Partner since the creation of Rubis.
OTHER KEY OFFICES WITHIN THE GROUP Managing Partner of: • Sorgema; • Magerco; • Thornton. OTHER OFFICES AND POSITIONS HELD OUTSIDE THE GROUP None |
SARL with capital of €15,487.50
SHAREHOLDERS Gobin family group
MANAGING PARTNER Gilles Gobin
REGISTERED OFFICE 34, avenue des Champs-Élysées 75008 Paris – France
NUMBER OF RUBIS SHARES HELD AS OF 12/31/2020 1,173,269 |
OFFICE IN RUBIS Managing Partner company and General Partner since June 30, 1992.
OTHER KEY OFFICES WITHIN THE GROUP None OTHER OFFICES AND POSITIONS HELD OUTSIDE THE GROUP None |
SAS with capital of €10,148
SHAREHOLDERS The Riou family group
CHAIRMAN Jacques Riou
REGISTERED OFFICE 20, avenue du Château 92190 Meudon – France
NUMBER OF RUBIS SHARES HELD AS OF 12/31/2020 942,946 |
EXPERIENCE AND EXPERTISE Jacques Riou graduated from HEC business school and has a degree in Economics. Before joining Gilles Gobin to set up Rubis in 1990, he worked in several roles at BNP Paribas and Banque Vernes et Commerciale de Paris, as well as the investment management company Euris.
TERM OF OFFICE AT RUBIS Managing Partner since November 30, 1992.
OTHER KEY OFFICES WITHIN THE GROUP None OTHER OFFICES AND POSITIONS HELD OUTSIDE THE GROUP None |
Limited Partnership with capital of €4,500
SHAREHOLDERS • General Partners: companies of the Gobin family group and Jacques Riou • Limited Partner: Agena and the Riou family group
MANAGING PARTNERS • The company Magerco, represented by Gilles Gobin • The company Agane, represented by Jacques Riou
REGISTERED OFFICE 46, rue Boissière
NUMBER OF RUBIS SHARES HELD AS OF 12/31/2020 0 |
TERM OF OFFICE AT RUBIS General Partner since June 20, 1997, and Managing Partner since March 10, 2005.
OTHER KEY OFFICES WITHIN THE GROUP None OTHER OFFICES AND POSITIONS HELD OUTSIDE THE GROUP None |
The Managing Partners have the broadest powers to run and manage the Company. In accordance with the legal provisions, they manage the Company taking into consideration the social and environmental issues of its activity.
They represent and bind the Company in its relationships with third parties within the constraints set by its corporate purpose and subject to the duties assigned by law to the Supervisory Board and Shareholders’ Meetings.
Thus, the Managing Partners of Rubis SCA make the following decisions for the Company and its wholly owned subsidiary the Rubis Énergie division:
• | development of strategy; |
• | management of development, control and risk management; |
• | approval of the Group’s separate and consolidated financial statements; |
• | setting with the subsidiaries’ Senior Management of key management decisions resulting from the strategy and monitoring of their implementation by the Company and subsidiaries. |
In exercising their authority, the Managing Partners are supported by Rubis Énergie’s Senior Managers and the Managers of its operating subsidiaries.